Vale Mill (Rochdale) Ltd
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Knowledge base
Orders
Your order
8
I need a copy of my VAT invoice for my order how do I get this?
Do I need to register for my warranty?
My order is showing as pending
I have been waiting for over 10 days for my order to arrive
I need to return a large item
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Refund
3
I have returned my item and I am waiting for a refund
When will my refund come through?
My order is pending but I have been charged?
Returns
3
How do I return?
My item is damaged I need to return it
I have been sent the wrong item
FAQs
Shipping FAQs
8
How long does delivery take?
Can I change my order?
Tracking your order
Do you ship outside of the UK?
How much is delivery?
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Product Questions
9
Can I wash my mcloth?
My board is missing the feet / ferrules
My item is damaged
How long is the warranty for my ironing board?
Can I choose the colour of my ironing board cover?
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