Product Questions

Can I wash my mcloth?
We only recommend washing using hot soapy water in the sink to prevent damage.
Thu, 26 Nov, 2020 at 9:29 AM
My board is missing the feet / ferrules
If you can please email in to us with the following: - An image of the board - Your proof of purchase - Your full name and address Then we will send ...
Thu, 26 Nov, 2020 at 9:48 AM
My item is damaged
If you use the contact form to email in to us with the order number / proof of purchase, an image of the issue and details, and also your name and address, ...
Thu, 26 Nov, 2020 at 10:26 AM
How long is the warranty for my ironing board?
The warranty is either 1/3/5 years - all the information on this will be on the board at purchase. If you are unsure please email and we can confirm. If...
Wed, 16 Dec, 2020 at 10:05 AM
Can I choose the colour of my ironing board cover?
No, all covers are pre-packed and therefore, come in assorted colours.
Mon, 30 Nov, 2020 at 10:06 AM
Can I pre-order an out of stock item?
Not at the moment sorry! If you email in an agent can tell you the predicted re-stock date.
Mon, 30 Nov, 2020 at 10:12 AM
How can I order spare parts?
Many of our spare parts can be found on the site. If there are parts you need and you cannot find, please email in to us using the contact form and we c...
Mon, 30 Nov, 2020 at 2:51 PM
I need the instruction manual for my item.
All manuals are available here: https://www.vitinni.co.uk/vitinni-user-manuals If you cannot find the information you need please email us.
Fri, 11 Dec, 2020 at 10:48 AM
How long should I use the Mcloth for?
We generally expect these to last around 30 uses. This does depend on products used, and the heaviness of usage. We offer warranty for these for 30 ...
Tue, 19 Jan, 2021 at 11:08 AM